Welcome to SFU Surrey

If you have questions or concerns please don't hesitate to contact:

Terri Chanyungco
Manager, Administrative Services
Tel: 778.782.7556
Email: chanyungco@sfu.ca
Office: 15-135

Important Information that you need to know: 

Access Cards

SFU Surrey photo ID cards act as access cards for faculty, staff and students in Surrey programs. Students in Burnaby programs taking classes at SFU Surrey will have both their Burnaby Library/ID card and a separate SFU Surrey access card provided by the Facilities department. Most of the space on Galleria 3, the Mezzanine and Podium 3 is open. Access cards are required to enter computer labs, specialty teaching space, the tower floors, and the main entrance and elevators after hours. Students have limited access to the office tower. Tower visits by students should be prearranged with access gained through the use of the 14th and 15th floor entry phones.

Please report any lost or stolen cards immediately to the Facilities department at extension 27495 or 604-506-7495 mobile. The cards can be deactivated to prevent unauthorized usage. This is critical for ensuring the safety of SFU Surrey’s premises and that of its neighbours. Replacement cards can be obtained at Registrar and Information Services. There a $25.00 charge per replacement card.

Access After Hours
SFU Main entrance: The set of doors at the far right hand side has an SFU programmed card reader.
SFU Rear entrance: There is a card reader at the door.
Tower Floors 14 and 15: Card readers are located in the elevators and at all entry doors on each floor.
Mall: There is no after hours access to the Central City Mall.

Bicycle Storage

Bicycle racks for faculty, staff and students are located on level 1 of the Parkade. This is a covered outdoor fenced-in area with a lockable gate. Cyclists may store their bicycles at their own risk. Contact Security in the tower lobby area to obtain a punch code for the gate.  Bicycles are never to be brought into the building. 

Couriers and Deliveries

Deliveries are received in the campus Mail Room, 1425 in the Basement. There is a mail run that occurs Monday to Friday once a day in the morning. The Mail Clerk can assist faculty and staff with logistics when using a courier; however, the home school/department/program's operating account number is required to bill shipments. Faculty and staff receiving shipments larger
than a standard mail item, such as boxes of books, computers or other equipment, should consult with Arnold Lee (778.782.8021).

Door sign requests

To request an offical SFU Surrey door sign, please fill out the online form.

Drop-in Computer Lab

A drop-in lab, room 2300, is located on the Mezzanine. A total of 48 computers are available on a first come, first served basis.

Elevators and Stairs

The Mezzanine is accessible from the main entrance by the grand staircase or the glass elevator in the tower lobby. There is level access to the Mezzanine at the rear entrance from the Parkade. Podium 3 and Galleria 3 may be accessed by stairs and elevators available on the Mezzanine. An escalator to Galleria 3 is also located on the Mezzanine. Stairs to Galleria 4 and 5 are located at the approximate midway point of both wings of Galleria 3. There is also an elevator in the south-west corner of Galleria for travel between the three Galleria floors. Stairways for emergency evacuation are located throughout Galleria 3, Podium 3 and the Mezzanine. These stairways cannot to be used for casual travel between floors.

The tower elevator stops at Podium 3 and the 14th and 15th floors. The tower stairs may be used by faculty and staff to travel between Podium 3 and the 14th and 15th floors. Access cards are required as cardreaders are located at each stairwell door to prevent unauthorized entry.

Emergency Evacuation Instructions

Maps of the tower floors are posted in the elevator lobby, with fire exit instructions. On Galleria 3, Podium 3 and the Mezzanine, maps are posted in the classrooms, labs, offices, hallways and lounges. Familiarize yourself with the exit routes and the posted instructions. In case of emergency use the stairs. Elevators will automatically return to the main floor. Fire evacuation drills are conducted annually. All occupants are required to participate in a drill to learn the safety procedures and prepare for an emergency.

SFU Surrey has trained Fire Wardens who will provide instructions during an emergency or a test drill. Fire Wardens work in conjunction with the Tower Emergency Evacuation team, Facilities and Campus Security. Instructors are responsible for ensuring that all of their students are safely evacuated.

Fire Emergency

If you see a fire or hear the fire alarm:
Evacuate via the nearest safe emergency exit to the designated emergency assembly area as identified by the Fire Wardens. As you exit, close doors behind you to prevent the fire from spreading. Pull the fire alarm to initiate building evacuation. Provide information about the incident to the Fire Wardens. 

Fire Alarm
SFU Surrey and the Central City complex are fully protected by sprinklers. The alarm system consists of control panels to carry out all fire alarm and protection functions, manual alarm stations, firefighter phones, emergency voice communications, automatic alarm initiating devices and a central alarm and control facility. Alarm bells will be sounded in 2 stages. An intermittent alarm indicates that a situation is occurring elsewhere in the building. A rapid alarm means immediate evacuation is necessary. Announcements over the PA system will provide additional information.

Fire extinguishers
In addition to the building sprinklers, fire extinguishers are installed in several key locations on each tower floor and throughout Galleria 3, Podium 3 and the Mezzanine. Extinguishers are tested regularly per code requirements. 

Floorplans

Paper copies of the new campus floorplans can be picked up from: the Security and Information desk, Registrar and Information Services, the Library, the Yosef Wosk Learning Commons, the Games room and lounges on Galleria 3. Electronic copies are available from SFU Surrey’s
website, www.surrey.sfu.ca/community/floorplans.html. An interactive version is available from ASC’s website, www.surrey.sfu.ca/acs, click on the “Labs” link. 

Health and Safety Committee

A Safety Committee is in place to assist with fostering a consistent safety culture throughout the campus and work areas. For more information, contact the SFU Surrey Safety Committee at surrey-safety@sfu.ca or visit the website at www.surrey.sfu/ca/community.

Janitorial Service

Janitorial staff is on site after 10:30 p.m. Sunday night to Thursday night ensuring that the premises are ready for business Monday to Friday. Janitors enter offices to complete their cleaning duties and lock the offices when finished. Garbage cans and recycling bins in offices are emptied twice a week, on Tuesday and Thursday. Larger garbage cans are located in the kitchens. Kitchens, meeting rooms, washrooms and common areas are cleaned nightly. Any service requests or deficiencies can be reported to Facilities at extension 27495.

Keys

Each faculty or staff office is individually keyed. Keys are provided by Facilities. Report any lost or stolen keys to Facilities at extension 27495. Filing cabinets are available for faculty and staff upon request. Keys are provided by Facilities. Contact Facilities at extension 27495 if keys need to be cut for a filing cabinet.

Kitchen and Food Services

There are lunchrooms for faculty and staff on the 14th and 15th floors and on Podium 3, room 354. It is the users’ responsibility to keep the kitchens clean. SFU Surrey does not offer any food services. A food court and several restaurants are located in, or close to, the Mall.

Library

The SFU Surrey Library provides access to a unique facility that combines library, gaming and equipment services. The Library is a hub of activity – a place where faculty and students from all programs go to find information and assistance, and to collaborate and learn.

Facilities

• A quiet-study room and a silent-study room
• 7 group study/meeting rooms (with capacities of 4 – 8 persons) that are
• bookable online at: http://roombooking.surrey.sfu.ca/day.php
• Over 50 computers plus scanners, printers, miniDV decks and photocopiers
• A screening room for DVDs and videos
• A games room with a range of gaming platforms

Collections

• 20,000 plus books, journals, DVDs, videos, CDs, and games
• Laptops, digital cameras, camcorders and other equipment
• Access via delivery to the 2.5 million titles at the other SFU Libraries
• Access via the web to over 1 million online books, journals, databases and images – anytime, anywhere

Services and People
Library loans, reserves and interlibrary loans; library assistants to help Library research assistance, workshops, online guides and tutorials; specialist librarians for each Surrey program Equipment loans, workshops and online tutorials; media technicians to answer questions

Manages booking of the video production suite, room 3914, and the sound editing suites, rooms 3821 and 3825. Bookings are made online at: http://roombooking.surrey.sfu.ca/day.php

Lighting

A computerized control system governs the overhead lights in the tower offices. Standard operating hours are Monday to Friday 8:00 a.m. to 6:00 p.m. On evenings and weekends, office lights will not come on until the main panel is turned on. On the 14th floor the main panel is a light switch with 2 buttons mounted on the grey wall inside the main glass entry door. On the 15th floor the main panel is a similar switch. Stand facing the glass door. The switch is on the left of the glass door. Press and hold the buttons to activate the lights for the north and for the south ends of the floor.

Mail

There are mail stations located on the 14th and 15th floors of the office tower and at various locations on Galleria 3, 4, 5, Podium 3, and the Mezzanine. Mail slots for all Surrey based faculty and staff are generally on the same floor as their offices. Items that are too large to fit in a mail slot will be delivered to the recipient's office provided it is a locked space or held in the Mail Room where the recipient will be contacted.

There is an inter-campus mail service with the Burnaby and Vancouver campuses. Pick-ups occur daily during the morning mail run. Inter-campus envelopes are located at the mail stations. Delivery generally takes up to 2 days.

Canada Post mail is received and sorted daily. Faculty and staff can drop off outgoing mail at a mail station. There is also an outgoing mailbox (one of the Assignment Boxes) located between Podium and Galleria 3 designated as"Faculty/Staff Outgoing Mail" that faculty and staff can use. Postage is covered by the campus budget on a limited basis. More than 4 pieces of letter or flat mail from the same department will be considered bulk as well as any number of packages or parcels. A bulk mailout form is required to be
filled out.

The Canada Post and Shipping/Receiving address for SFU Surrey is:

Full Name
Faculty and School/Department/Program
Simon Fraser University Surrey
250 - 13450 - 102 Avenue
Surrey, BC V3T 0A3

For more information, please visit the SFU Surrey Mail Room website at
http://www.sfu.ca/~scfacil/mail/index.html

Materials and Supplies

The classrooms and labs are supplied with whiteboard markers and erasers. All other teaching supplies are to be purchased by the instructor’s home department. Secure storage for faculty and staff can be arranged through the Facilities department.

Medical Emergency and First Aid

Major Injury
Call local SFU Surrey Security at local 27511 or 778-782-7511. Never 911.
Provide information about the incident location and nature of injury.
Indicate whether an ambulance is required.
Report the incident to your supervisor.

Minor Injury
Direct injured individuals to the Campus Security desk on the Mezzanine. A First Aid Room is adjacent to the Information and
Security desk.

Offices and Workstations

There is a high demand for office space and all offices are currently occupied. Office space is allocated at the Faculty level and its usage is reviewed annually. Faculties in turn assign space at their discretion. Workstations are available to sessional instructors, teaching assistants and visiting faculty on a drop-in basis as follows:

• 14-475 and 14-570 – workstations with computers and printer access for sessional instructors and visiting faculty.
• Room 14-730 – workstations 14-730A, 14-730B, 14-730C, 14-730D and 14-730E with computers and printer access are available for teaching assistants.
• Rooms 3220 and 3320, Galleria 3 – meeting rooms with computers and telephones and access to printers, are available to sessional instructors, teaching assistants and visiting faculty for office hours with students. These rooms are booked through Kinson Lo, Resource Scheduler, at extension 27558 or surrey-scheduler@sfu.ca.

Parking

SFU does not own or manage any of the parking lots located at the Surrey campus. Please note that the parking passes from SFU Burnaby do not work at SFU Surrey. It is a completely separate system. As parking is limited, faculty, staff, students and visitors are encouraged to use public transit whenever possible. The Surrey Centre SkyTrain station and bus loop is just across the street from the campus.

Please visit campus parking for more information.

Pet Policy

As a building policy, no animals or pets are allowed at SFU Surrey, except for dogs assisting the disabled.

Photocopiers and Fax Machines

Shared use copiers and fax machines are provided for faculty and staff in central locations on each floor of the tower, in rooms 14-240, 14-630 and 15-240 and15-640. Paper is stocked in the cupboards. Photocopiers for faculty and staff are also available in rooms 3082 and 3325 on Galleria 3. Access codes are required for the photocopiers and may be obtained from Sandy Moro (local 27477, smoro@sfu.ca) or Terri Chanyungco (local 27556, chanyungco@sfu.ca). Any service issues should be reported to Facilities at extension 27495. Fax machines are available for faculty and staff in the Library, room 3675, in the Mail Room, room 1425, at the Information and Security desk on the Mezzanine, at Registrar and Information Services (Registrar staff only) and in room 3572 (ACS and Facilities staff only).

Printers

Printers for faculty and staff are co-located with the photocopiers and fax machines in the office tower in rooms 14-240, 14-630, 15-240 and 15-640. There are 4 printer stations for faculty and staff in rooms 3064, 3084, 3355 and 3225 on Galleria level 3. For printing assistance, please contact the ACS Help Desk at extension 27490. For large print jobs, the services of Document Solutions, which is located on the Mezzanine adjacent to the Westminster Savings Credit Union Lecture Theatre, are available.

Recreation/Fitness

The Central City Office Tower has a fitness centre for Surrey based faculty and staff. Equipment includes treadmills, total body runner, lower body runner, upright cycles, recumbent cycle, stair stepper, rower, multi station weight machine and dumb-bells. The change rooms have day lockers, private showers and hair dryers. An application form for gym access may be obtained from Facilities.

Recycling and Shredding

Office paper, magazines and newspapers can be recycled by placing them in the small blue bins located throughout the campus. There are large blue bins for pop can and drink containers. Confidential materials can be placed in the grey Shred-It bins located in common areas. The Shred-It pick up is once a month. Cardboard boxes can also be recycled. Flatten and leave boxes in the tower kitchens for or in the photocopier rooms on Galleria 3, Podium 3 and the Mezzanine.

Meeting Rooms

There are 7 meeting rooms available for faculty and staff. Three are located on each of the tower floors and one is located on Podium 3 adjacent to the Library. Room capacities range from 10 – 20 people. All rooms have telephones. Some have data projectors and teleconferencing capability. Rooms may be booked through Corporate Time (Oracle Calendar 9.0.4) or through the Resource Scheduler.

Storage

Facilities staff can assist faculty and staff who do not have an office at the Surrey campus with locking cabinets or access to a secure storage room.

Telephones

Shared use telephones are also available for faculty and teaching assistants in office hours rooms 3220 and 3320 on Galleria 3. Shared use telephones are available for faculty and staff in the office tower at drop-in workstation 14-475 and in meeting rooms 14-800 and 15-800.

Temperature Controls and Adjustments

The HVAC system is computer controlled to maximize occupant comfort and minimize energy loads. Standard operating hours on Galleria 3, Podium 3 and the Mezzanine are 7:30 a.m. to 10:00 p.m. seven days per week. Operating hours in the tower are Monday to Friday 8:00 a.m. to 6:00 p.m. After hours building systems are turned down. After hours adjustment to the heating system must be arranged with Facilities, in advance. Temperature concerns should be directed to Facilities at extension 27495.

Transit

SFU Surrey is convenient to public transit. The Surrey Centre SkyTrain station and bus loop is located just across the street and offers fast, convenient connections to New Westminster, Burnaby and Vancouver (by SkyTrain) and to other locations in Surrey and Langley (bus). For more information: www.translink.bc.ca/ All eligible students at SFU receive a transit UPASS. The U-Pass Program (www.sfu.ca/upass) is a student initiative approved by a Simon Fraser Student Society referendum in November 2002. The program is mandatory for all SFU students and provides unlimited, all zone access to public transit in the GVRD at approximately one-fifth the cost of a regular transit pass. Students with a U-Pass do not have to pay any additional fares to ride TransLink buses (including community shuttles and West Vancouver Blue Buses), SkyTrain or SeaBus, and can purchase WestCoast Express tickets at a discount.

Visitors

Visitors must sign in with Campus Security, located on the Mezzanine. Campus Security provides assistance with parking inquiries, access cards and any other general campus information. There are card readers, wall phones and directories at the main entry door on each tower floor. Visitors may dial the appropriate 5 digit extension of the person they are visiting.

Washrooms

On Galleria 3 washrooms are located in the south-west corner and on the north-east side near the north bridge. On Podium 3 washrooms are located on the west side next to classroom 3875 and on the east side across from the entrance to the Library. On the Mezzanine washrooms are located next to the west entrance to the Westminster Savings Credit Union theatre. All washrooms can accommodate persons with disabilities. There is one washroom for disabled persons only in the south-east corner of the Mezzanine, room 235, by the coffee shop.

Window Blinds and Drapes

Blinds are standard fixtures on all campus and tower windows. In some classrooms there are additional black out drapes. Adjust the blinds as required for outside light conditions. If repairs are needed, contact Facilities at extension 27495. In the summer months, the blinds and drapes assist with temperature control, providing a sun block barrier. It is beneficial to keep the blinds down, especially on the south side of the building.